About Us

Aonic, formerly known as Poladrone, is a leading technology company specializing in drone solutions and software. Established in 2016, Aonic has expanded its capabilities beyond drone technology, providing comprehensive solutions across various industries such as agriculture, industrial, services, retail, academy and lifestyle. Our mission is to build a future-proof ecosystem of solutions that propels traditional businesses forward by integrating cutting-edge technology and innovative practices.

About the Role

We are seeking a dynamic and strategic Head of Operations to oversee the operations process across all branches in Thailand. You will play a pivotal role in maintaining high operational standards while supporting the growth of our business. 

Key Responsibilities

• Oversee the operations of the retail store of Aonic. 
• Managing the day-to-day operations of the retail store, including scheduling staff, setting and achieving sales goals, maintaining inventory levels, and providing exceptional customer service to all patrons.
• Developing and implementing sales strategies to increase revenue and profitability of the retail store.
• Recruiting, training, and supervising retail staff, ensuring that they are knowledgeable about products, services, and company policies.
• Maintaining accurate records of inventory, sales, and expenses, and using this data to create reports that inform decision-making.
• Collaborating with ice rink management to ensure that the retail store is aligned with the facility's overall goals and objectives.
• Conducting regular inspections of the retail store to ensure that it is clean, organized, and visually appealing.
• Handling customer complaints and resolving any issues that arise in a timely and professional manner.
• Staying up-to-date on industry trends and best practices in retail management, and using this knowledge to continuously improve the retail store's operations.
• Ensuring compliance with all applicable laws and regulations related to retail operations

About You

• Bachelor's degree in any related field
• Proven experience of 5+ years in an operations leadership role, preferably within a middle to large-scale distribution or retail environment.
• Strong background in managing branch operations, logistics, inventory control, and process improvement.
• Experience in managing and leading a team of diverse functional areas including stock, maintenance, and merchandising teams.
• Knowledge of drone products and experience within the technology or electronics industry is highly advantageous.
• Excellent leadership, communication, and interpersonal skills with the ability to inspire and manage a team effectively.
• Strong analytical skills with the ability to assess operational performance and implement effective solutions.Ability to work under pressure, prioritize tasks, and manage multiple operations simultaneously.